Managed Services

Run reverse auctions using Krinati's managed services.

A reverse auction is only as strong as the work behind it - clean supplier data, suppliers trained to bid hard, and rules applied the same way every time. Krinati's managed services team carries that operational load for your sourcing team, or trains your team to carry it independently within 90 days. Either way, every decision on supplier qualification, negotiation and award stays with you.

Talk to Our Managed Services Team

Why Outsource The Event

Why do busy sourcing teams bring in managed services?

A platform alone doesn't guarantee a good outcome. Running an auction well takes time, and a sourcing manager usually has the least time to spare.

Running the event takes time away from strategy

Checking supplier data, collecting documents and answering supplier questions can take a full week per event - time that is better spent on negotiation strategy.

Untrained suppliers bid less

If suppliers don't understand the platform or the rules, they bid cautiously or not at all. The auction only brings the price down as far as its least-prepared supplier allows.

Uneven rules reduce supplier trust

If the rules aren't applied the same way to every supplier, they notice. Suppliers who feel the process was unfair bid less next time, or stop responding to future invites.

Krinati's managed services team does this work instead, so the sourcing manager's time goes back to strategy and the process stays consistent. The award decision still stays with the customer.

Two Ways To Work With Us

Pick the level of involvement that fits your team.

Managed Services

Krinati's consultants run your sourcing events end-to-end on your dedicated site - built for teams who want auction results without adding headcount.

  • Opportunity assessment of spend that can move to online auctions
  • Krinati structures the event, trains suppliers to compete, and monitors it live
  • Results and supplier analytics reported back to your team

Onboarding Support

A 90-day program that builds the capability in-house, with Krinati running early events so your team learns by watching before taking over.

  • Training across every aspect of reverse and forward auctions
  • Krinati runs auctions for live negotiations while your team watches
  • Program office set up to track progress after day 90
What's Included

What does Krinati's managed services team actually do?

From the first spend assessment to the monthly report your leadership sees, Krinati's consultants handle the mechanics of every sourcing event - so your team can focus on the sourcing decisions, not the logistics of running them.

Decisions always stay with you

All decisions related to supplier qualification and selection, negotiation closure, and business award will always be the responsibility of the customer. Krinati does not endorse, recommend or charge any fees from any vendor.

  • Opportunity assessment of the spend - identify more spend to route through online auctions
  • Solution walkthroughs for your team across multiple web sessions
  • Event data review for completeness and correctness before every auction
  • Structuring the online sourcing event
  • Training suppliers to bid competitively on the platform
  • Monitoring the live event and resolving supplier issues in real time
  • Circulating results to all stakeholders once the event closes
  • Monthly reports on division-wise and buyer-wise spend addressed, with supplier analytics
Onboarding Support

Our 90-day onboarding path builds a self-sufficient sourcing team.

30 Days
  • Site set up with data provided by your team - category tree, member names, admin
  • Training-cum-demo sessions once every week, covering each part of the platform
  • Krinati runs auctions for ongoing sourcing negotiations while your team watches
60 Days
  • Your team can address supplier queries and understands the process end to end
  • Your team identifies which categories are amenable to cost reduction
  • Your team starts conducting events independently
90 Days
  • Your team is capable of building complex pricing models on Krinati
  • RFPs explored for categories that may not lead to auctions, widening spend coverage
  • A program office is set up to track progress and drive continuous improvement
FAQ

Questions procurement teams ask about managed services.

Does Krinati offer managed services to run reverse auctions on behalf of customers?

Yes. Krinati's managed services team structures the sourcing event, trains the customer's approved suppliers, monitors the live auction and circulates results - all on the customer's dedicated site. The customer's team retains full visibility, makes every award decision, and is freed from the administrative load of running the event itself.

Who decides which supplier wins the business?

The customer does. All decisions on supplier qualification, selection, negotiation closure and business award always remain the responsibility of the customer. Krinati does not endorse, recommend, or charge any fees from any vendor.

What's the difference between Managed Services and Onboarding Support?

Managed Services means Krinati's team runs the customer's sourcing events on an ongoing basis. Onboarding Support is a 90-day program where Krinati runs the first events alongside the customer's team so they can take over and run auctions independently.

How long does the onboarding program take?

90 days, in three stages: platform and process training in the first 30 days, the customer's team starts co-running events by day 60, and by day 90 the customer's team is building complex pricing models and running events independently.

Can customers switch from Managed Services to running auctions on their own later?

Yes. Onboarding Support exists for exactly that transition, and customers already using Managed Services can move onto it whenever they're ready to build the capability in-house.